Returns

Regular/Full Priced and Regular Sale Items

Regular/full priced and regular sale item(s) are eligible for returns, but must be returned within thirty (30) calendar days of purchase date to receive a full refund or store credit, excluding shipping cost. After thirty (30) calendar days of purchase date of item(s), item(s) cannot be returned or exchanged (no exceptions).
All regular/full price and regular sale item(s) must be returned in original packing (all original tags, hygiene liners, etc.) AND must be unworn without stains, damage, and odors (including perfume). If returned item(s) is/are without original packing (all tags, hygiene liners, etc.) or has been deemed worn, stained, damaged or with odor, the return will be rejected and the returned item(s) will be returned to customer at the customer's expense WITHOUT a refund (full or partial ) or store credit. If the customer refuse to pay the shipping expense to receive their item(s) back, the items will be discarded and no refund (full or partial) or store credit will be issued.
Please allow up to ten (10) business days for your return/exchange to be processed once it is received. Also, please consider the processing time that your bank has in place for refunds. You will be notified via e-mail when your return/exchange has been received and processed.

Final Sale Items

Final Sale items cannot be returned or exchanged. No exceptions. If a final sale item is returned, the item(s) will be discarded and no refund (partial or full) will be issued and the item(s) will not be returned to the customer.
Please contact us if you have any questions before purchasing FINAL SALE item(s).

Other Information

Hips & Stilettos is not responsible for lost, stolen (whole or partial), or damaged item(s)/package(s) once shipped. Please contact the shipping carrier for any issues/questions once your package has been shipped.
Please contact us at shop@hipsandstilettos.com if you have any questions or concerns before purchasing.

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